Premium commerce, built right.
A complete storefront, checkout, customer account, loyalty program, and operator console. One platform, ready the day you sign on.
A modern storefront shouldn't be twelve plug-ins held together with tape.
Most growing brands stitch together separate tools for catalog, checkout, customer account, loyalty, invoices, returns, and analytics. Each one comes with its own subscription, integration, and failure mode. The result is brittle plumbing, inconsistent UX, and a team spending more time on tooling than on the brand.
Every part of the customer journey, under one roof.
Enterprise-grade commerce without enterprise drag.
Designed for teams that have outgrown DIY tooling but don't want a multi-year platform rollout. Vendra ships the pieces a real store needs, and skips the ones it doesn't, so the team can focus on product, brand, and growth.
What makes Vendra different.
Editorial UX out of the box
A premium storefront, structured typography, calm interactions, mobile-first by default. The customer experience is the brand experience, and it's ready on day one.
Multi-tenant by design
Every domain, every customer, every order is tenant-scoped on every query. Each workspace keeps its own data, its own settings, and its own clean analytics.
Ready the day you sign on
Storefront, checkout, customer account, loyalty, and operator console all live on day one. No plug-ins to wire, no integrations to babysit. One platform, one team behind it.
Spella AI inside the workflow
Insights, summaries, and assistance surfaced inside the admin screens where the work happens. Not hidden behind a separate chatbot.
Everything your store needs.
A complete operating layer for revenue and customer experience. Not a patchwork of plug-ins.
Editorial storefront
Curated homepage, structured catalog with category and brand filters, premium product pages, live keyword search, quick-view modals, slide-in cart drawer with mini-cart hover preview.
One-page checkout
Editorial single-flow checkout. Completed sections collapse to summaries that stay editable inline. Address autocomplete, saved-address picker, and a live promo + loyalty preview.
Customer account, fully wired
Order history with tracking, wishlist with one-click add to bag, address book, saved payment methods, returns, invoices, notification preferences, support tickets. All built in.
Real rewards program
Append-only points ledger, configurable earn rate and redemption value, editable tier system, customer dashboard with balance + lifetime + activity history, admin manual adjustments.
Branded printable invoices
Every order generates a PDF ready invoice with your legal name, tax ID, address, payment terms, and footer note. Configurable from admin. No separate invoicing tool needed.
Returns and RMA
Customers open return requests against shipped or completed orders. Reason codes and notes captured. Admin sees status across the workspace.
Operator console
Dashboard with live KPIs, orders with refunds and soft-delete, products and variants, brands, categories, customers, inventory, discounts, marketing, staff, settings.
Discounts and gift cards
Percent and fixed-amount promo codes with min-subtotal and usage caps, applied at checkout with real-time validation. Gift cards issued, tracked, and voidable from admin.
Analytics and insights
Net revenue, orders, AOV, refunds across configurable ranges. Top products. Top customers. Sparkline trends. A daily Spella briefing that flags low stock and stale tickets.
Settings and branding
Store profile, currency, invoice template, loyalty configuration, ship-from address. Everything operators need to customize is editable; nothing requires a developer.
Multi-tenant isolation
Each storefront, customer record, and order is tenant-scoped on every query, enforced at the API layer. Per-tenant domains, per-tenant settings, per-tenant analytics.
Auth that works everywhere
Sign in with Google, Apple, email + password, or phone number. Auto-provisioning on first sign-in. Role-aware admin gating. Sessions managed by industry-standard providers.
Your AI teammate. Named Spella.
Spella lives inside Vendra, with access to your live catalogue, orders, customers, and support threads. She helps with the work that fills your team's day. Drafting replies, triaging tickets, writing product copy, and reading the numbers back to you each morning. She handles the routine so your people can focus on the conversations that matter.
- Grounded in your own catalogue, orders, and customer data, not a generic model
- Works across orders, customers, returns, support, and inventory
- Available on the storefront for shoppers and inside admin for operators
Real work, not just chat.
Briefs you every morning
Revenue today against yesterday and the last seven days, top sellers, stock running low, open and ageing tickets, returns. Spella reads your live numbers and returns a short list of what's worth doing first.
Drafts customer replies
Reads the full support thread and the order it relates to, then drafts a response your team can edit and send.
Triages support tickets
Suggests a category and a priority for every ticket, and shows the signal behind the call. Triage becomes a quick review instead of a reading exercise.
Writes product copy
Drafts editorial product descriptions and SEO titles and meta descriptions from the product record. One product at a time, or in bulk across a selection.
Highlights what is selling
Ranks top-selling products over the period and flags the ones running low, so you can feature or restock while the momentum lasts.
Answers shoppers on the storefront
A shopper-facing assistant grounded in your live catalogue. On a product page it knows the product; for a signed-in customer asking about their own order, it knows the order.
Designed to work together, not bolted next to each other.
Vendra Storefront
A complete shopper-facing experience: editorial homepage, catalog, brand pages, product detail with variants and reviews, slide-in cart drawer, mini-cart hover preview, live keyword search, quick view, and wishlist.
- Editorial homepage with curated hero
- Filterable catalog by category and brand
- Product detail with variants, sizes, gallery
- Slide-in cart drawer and mini-cart hover
- Live keyword search overlay
- Wishlist with one-click toggle
Vendra Checkout
One-page checkout. Editorial single-flow with completed sections collapsing to summaries you can edit inline. Address auto-complete, saved-card recall, and a loyalty redemption slider that previews the cash value live.
- One-page accordion, no full-page step transitions
- Address autocomplete fills city + zip
- Saved address + card recall for returning customers
- Promo codes with live discount preview
- Loyalty redemption slider with live preview
- Card payments processed by Stripe
Vendra Account
Every self-service surface a premium customer expects, wired to live data: order history with tracking, wishlist, addresses, payment methods, rewards, invoices, returns, notifications, and support.
- Order history with carrier tracking links
- Wishlist with add-to-bag
- Address book with autocomplete
- Saved cards via industry-standard tokens
- Loyalty balance, tier, and full ledger
- Branded printable invoices
- Returns and support tickets
Vendra Admin
A purposeful admin built for the people who actually run the store. Live KPIs, orders with refunds and soft-delete, full product catalog management, customers, inventory, marketing, settings.
- Dashboard with live KPIs and sparkline trends
- Orders list + detail with refunds and delete
- Products + variants CRUD
- Brands and categories editor
- Customer detail with order history
- Inventory, marketing, staff, discounts, settings
Vendra Rewards
A real loyalty program built into the platform. Append-only ledger, configurable earn rate and redemption value, editable tier system, and full audit trail for every credit and debit.
- Append-only ledger with audit trail
- Configurable earn rate per $1 spent
- Configurable redemption value per point
- Minimum redemption threshold
- Editable tier list (Member / Elite / Platinum default)
- Admin manual adjustments with required notes
Spella AI
An AI teammate that lives inside the storefront and admin. Drafts customer replies and product copy, triages support tickets, and briefs operators on the live numbers each morning.
- Customer-facing assistant on the storefront
- Operator copilot inside admin screens
- Drafts support replies for review before sending
- Suggests a category and priority for every ticket
- Daily briefing over live revenue, stock, and tickets
- Grounded in your catalogue, orders, and customers
Your data. Your rules. Managed cloud.
Vendra runs on a modern cloud-native stack, managed by Spell Solutions, with industry-standard security baked in. Customer data is tenant-scoped, encrypted, exportable at any time, and never used to train third-party consumer models.
Tenant isolation
Every workspace is private. Customer data, products, and orders are scoped per tenant, and the scoping is applied on every query at the API layer.
Role-based access
Staff hold defined roles, and every admin endpoint checks the role of the caller before it runs. Operators reach the surfaces their role allows and no others.
Audit logs
Workspace creation, staff invitations and acceptances, and account removals are written to an append-only audit log with the actor and timestamp.
Encryption everywhere
TLS in transit, encrypted at rest. Industry-standard cryptography from sign-in through checkout.
Data exportability
Your data is always yours. Standard product and order exports are available on demand in plain CSV.
Managed operation
Implementation, training, monitoring, and quarterly reviews delivered by Spell Solutions. Migration from your existing platform is available as a scoped engagement. Software with a partner behind it.
Let's show you how Vendra replaces the stack you're stitching together.
A thirty-minute walkthrough is the fastest way to evaluate Vendra. We'll demo the customer surface, the operator console, and Spella, then answer whatever comes up.
Tell us a bit about your store.
We'll come back within one business day with a tailored walkthrough and a straightforward proposal.
Sales teams in Saudi Arabia (KSA) and the United Arab Emirates (UAE).
If you already have a Vendra workspace, sign in to manage your store.