Terms and Conditions

This page covers the website: the pages you are reading and the contact form. It is not the agreement under which the Vendra platform is supplied.

Access to the Vendra platform, including any storefront, admin console, or Spella AI usage, is provided only under a separate written agreement between Spell Solutions LLC and the customer. Where anything on this website conflicts with that agreement, the signed agreement governs.

The descriptions, feature lists, and figures on this website are provided for general information. They describe the product as it stands and may change as it develops. They are not an offer, a warranty, or a commitment to deliver any specific feature, and nothing here forms a contract on its own.

Service levels, support response times, feature availability by plan, and pricing are set in the signed order form. Any figure shown here that is tied to a specific plan is labelled as such.

You agree not to:

• Use the site in a way that breaks the law or infringes anyone else’s rights.
• Attempt to gain unauthorised access to the site, its hosting, or any connected system.
• Interfere with the site’s availability, including through automated flooding of the contact form.
• Scrape, copy, or republish the site’s content or design as your own.

When you send us an enquiry, please give accurate details and only submit information you are entitled to share. What we do with your submission is described in our Privacy Policy.

Submitting the form starts a sales conversation. It does not create an account, a trial, or any obligation on either side.

The Vendra and Spell Solutions names, logos, page designs, text, and images on this site belong to Spell Solutions LLC or its licensors. You may view and share pages for the purpose of evaluating the product. Any other use — reproduction, adaptation, or commercial reuse — needs our written permission.

Some pages link to sites we do not run. We include those links for convenience and are not responsible for the content, products, or privacy practices of those sites.

We aim to keep this website available, but we do not guarantee uninterrupted access. We may change, suspend, or withdraw any part of it at any time, including during maintenance.

The website is provided on an “as is” basis. To the fullest extent permitted by law, Spell Solutions LLC excludes all warranties, express or implied, relating to the website and its content, including any implied warranty of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Spell Solutions LLC is not liable for any indirect or consequential loss, or for loss of profit, revenue, business, or data, arising from your use of this website. Nothing in these terms limits liability that cannot be limited by law.

We may revise these terms from time to time. The date at the top of the page shows when they were last changed, and the version published here is the one that applies.

These terms are governed by the laws of [governing law jurisdiction], and the courts of [venue for disputes] have exclusive jurisdiction over any dispute arising from them.

Questions about these terms go to info@spell.solutions, or write to Spell Solutions LLC, 1000 Main Street, Suite 2300, Houston, TX 77002, USA.